A successful, growing business practically always chooses an outsourced IT services provider.
BTT Cloud, a managed IT services company, provides its customers with the highest quality IT services that meet daily needs, based on their experience, knowledge and best practices.
Managed Service Provider (MSP) - An external, trusted IT department responsible for all or part of your business IT infrastructure, depending on the level of service level agreement (SLA). It provides facility preparation, configuration, maintenance, monitoring, reporting and other managed services.
Selected SLA help to clearly define what services are provided and to what extent, so you can accurately measure created value, plan your expenses, and manage resources on demand, in a flexible way. This is very pleasing to our clients finance managers and the entire management.
The most common practice is a fixed fee for the service provided for a fixed period.
Audit of company IT infrastructure, providing recommendations, preparing for and managing changes
IT infrastructure monitoring, performance assurance
Incident and changes management
IT service management, configuration, implementation of changes
24/7 monitoring and incident response
IT cost optimization solutions
On-site and remote maintenance services
Assessment of preparation
Automatic or proactive monitoring and condition assessment (health check)
Ensuring business continuity, emergency recovery of IT infrastructure