Privacy policy

Updated: 21.05.2018

Our data protection and cookie policy is explained below. We are committed to safeguarding the privacy of our website visitors; this policy sets out how we treat your personal information. If you have any questions, please contact us.

Data controller

BTT Group, UAB is the data controller in respect of all the personal data collected on or in relation to this website.

If you have any questions about this privacy policy or our treatment of your personal information, please write to us.

Personal data

Information we collect

We may collect, store and use the following kinds of personal information:

information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system type and version, referral source, length of visit, page views, website navigation paths and service usage)
information that you provide to us for the purpose of registering with us
information that you send to us in order to obtain a quotation for services
information that you provide to us for the purpose of subscribing to our website email notifications and/or newsletter
any other information that you choose to send to us.

How we use your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

administer the website
improve your browsing experience by personalising the website
enable your use of the services available on the website
supply you with services
send statements and invoices to you, and collect payments from you
send you general (non-marketing) commercial communications
send you email notifications which you have requested
send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by email or similar technology (you can inform us at any time if you no longer require marketing communications)
provide third parties with statistical information about our users – but this information will not be used to identify any individual user
deal with enquiries and complaints made by or about you relating to the website.

Information disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information:

to the extent that we are required to do so by law
in connection with any legal proceedings or prospective legal proceedings
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling
to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. Information which you provide may be transferred to countries which do not have data protection laws fully equivalent to those in force in the European Economic Area but have data protection laws that are considered as adequate by the Commission. You expressly agree to such transfers of personal information.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall- protected) servers. Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password (except, of course, when you log in to the website).

Policy amendments

We may update this privacy policy by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may notify you of changes to our policy by email.

Your rights

Right of Access

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address). We may withhold such personal information to the extent permitted by law.

Right to Rectification

Where you identify that incorrect information is held you may instruct us to amend that information.

Right to Erasure

Individuals have a right to have personal data erased and to prevent processing in specific circumstances:

Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed
When the individual withdraws consent
When the individual objects to the processing and there is no overriding legitimate interest for continuing the processing
The personal data was unlawfully processed (i.e. otherwise in breach of the GDPR)
The personal data has to be erased in order to comply with a legal obligation

There are specific circumstances where the company can refuse to erase personal data:

to exercise the right of freedom of expression and information
to comply with a legal obligation or for the performance of a public interest task or exercise of official authority
for public health purposes in the public interest
archiving purposes in the public interest, scientific research historical research or statistical purposes; or
the exercise or defence of legal claims

Generally BTT Group, UAB will not process a request to erase information where there is an ongoing legal obligation on the company to retain the information, for example for taxation and social security purposes

Right to Data Portability

The right to data portability allows individuals to obtain and reuse their personal data for their own purposes across different services. It allows them to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.
The right to data portability only applies:

To personal data an individual has provided to a controller;
Where the processing is based on the individual’s consent or for the performance of a contract;
When processing is carried out by automated means.

Right to Object

Individuals have the right to object to:

Processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
Direct marketing (including profiling);
Processing for purposes of scientific/historical research and statistics.

Objections to processing, other than for marketing purposes for non BTT Group, UAB staff must be made in writing to the Controller and must outline the grounds for objection.

You may instruct us not to process your personal information for marketing purposes by sending an email to us. In practice, we will provide you with continuing opportunities to opt-out of the use of your personal information for marketing purposes throughout our contact with you.

Rights related to automated decision making

BTT Group, UAB does not use any automated decision making and profiling systems.

Right to make a complaint to the Information Commissioner

Individuals have the right to raise a complaint about any aspect of the way BTT Group, UAB collects, processes, stores or deals with personal data, including complaints. Contact the Information Commissioner (ICO) for further information on how to do make a complaint.

Third party websites

Where the website contains links to third party websites. We are not responsible for the privacy policies or practices of those third-party websites.

COOKIES

Our website uses cookies. Where you consent to accepting cookies, you agree to our use of cookies in accordance with the terms of this policy.

Cookies consist of small files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

We use both session cookies and persistent cookies on this website.

How we use cookies

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

to recognise your computer when you visit our website;
to track you as you navigate our website, and to enable the use of the some of the features on our website;
to improve the website’s usability;
to analyse the use of our website;
in the administration of this website;
to personalise our website for you, including targeting advertisements.

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;
in Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use many of the features of this website.

Third party cookies

When you use our website, you may also be sent third party cookies. We use analytics tools to analyse the use of this website. Analytics tools generate statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website.

Remarketing cookies

We also use cookies for the purpose of AdWords Remarketing which is a remarketing and behavioural targeting service provided by Google. This connects the www.bttcloud.com website with the AdWords Advertising Network and the Doubleclick cookie.You can opt out of the cookie tracking here: https://adssettings.google.com/authenticated

You can also delete cookies already stored on your computer. The method of doing so will depend upon your web browser. Instructions are available at the following URLs.